Service Updates

April 24th

In addition to our standard Royal Mail delivery, we have introduced Express Courier services. You can select them at checkout. 

UK - DHL 1-2 day guaranteed Express delivery

International - FedEX guaranteed 3-5 day Express delivery. 

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UK + IRE deliveries continue to operate as normal via Royal Mail. Small number of delays in certain areas, otherwise as scheduled. 

International deliveries via Royal Mail Post continue to operate as normal with the exception of delays in certain countries most affected by COVID19. 

Check  the status of your country  >>>HERE<<<

 

 

 

April 21st

We continue to operate at normal, due to the recent bank holiday weekend we are monitoring some delays throughout the country due to the backlog of deliveries from Easter holiday. This is a result of lower number of staff and vehicles operating in certain delivery centres across UK. 

 

International deliveries are operating as normal with expected delays in certain countries most affected by coronavirus and state mandated lockdown measures. 

Check  the status of your country  >>>HERE<<<

 

Royal Mail Service Update for UK April 21st

"Normal deliveries and collections should take place throughout the UK this week. However, despite our best endeavours, it’s likely some areas of the country will experience some level of disruption due to Coronavirus-related absences at local mail centres or delivery offices. We’re sorry about this. Every item of mail is important to us, so we’re working hard to keep any delays to a minimum. Thank you for your patience and understanding in these unprecedented times.

Keep up-to-date at royalmail.com/coronavirus Opens in new window where you can also find someuseful Q&As."

 

April 2nd

Reyllen is fully operational and delivering for you.

We are continuing to deliver as usual. The postal services to most countries in Europe are fully operational and so are the deliveries. In small number of cases you may experience some delay due to import and export procedures during this extraordinary time. 

Deliveries to UK and USA - Operational and on time

Canada & Australia - Small chance of delays

Asia and South America - expected delays 

#stayhome #savelives

 

April 1st

We remain fully operational sending orders worldwide. 

Royal Mail has advised to check if your country is affected with delays to the postal services due to decreased number workers and preventions put in place to stop the spread of the virus. 

You can check your country's postal delivery updates here

 

 

March 30th

 

We continue to operate as usual. At this unprecedented time we are working hard to continue to provide high quality service and products to our customers and we are closely monitoring the global situation as it continues to evolve. This is a dynamic time for all of us but we remain fully operational. 

Royal Mail and postal services continue to operate as usual with small expected delays in certain affected countries, however, your orders will still be delivered. 

At this time we are unable to process any returns/exchanges/refunds but if you have any queries, please email us at reyllen@reyllen.com and we will make sure to log your request and it will be processed once the situation eases out. 

Regards, Team Reyllen 

#stayhome #savelives