Shipping & Delivery
Want to learn more about our shipping and delivery policies ?
No worries, let us explain how it all works.
Domestic Shipping (United Kingdom):
Domestic deliveries use flexible courier/postal services. We automatically pick the best option for you when you select one of the shipping options at checkout.
Shipping options include
UK Standard 48hr service - £0.99 (FREE for order over £40)
UK Standard 24hr service - £2.49
UK Tracked 48hr service - £2.49
UK Tracked 24hr service - £3.49
Europe:
Following the UK's exit from European Union customs union and single market all orders are treated as exports from UK and imports to EU. In most cases there have been no additional charges so far, however, there may be additional import tax and duties required by customs authorities upon arrival to European countries. We are monitoring the situation and this section will be updated regularly. Shipping rates and options are presented below.
EU Standard Shipping (7-11 working days avg.) - £2.99 (FREE for order over £75)
EU Tracked Shipping (7-11 working days avg.) - £10.99
DPD International (courier 4-7 working days avg.) - £14.99
DHL Express (courier 2-5 working days avg.) - £25.99
USA, Australia & Canada
UK has a good trade partnership with the above countries and delivery is usually fast and reliable. Shipping rates are as follow.
World Standard Shipping (7-11 working days avg.) - £2.99 (FREE for order over £75)
World Tracked Shipping (7-11 working days avg.) - £11.99
DPD International (courier 4-7 working days avg.) - £14.99
DHL Express (courier 2-5 working days avg.) - £22.99
Rest of the World:
We ship worldwide with a flexible mix of services as presented below.
World Standard Shipping (7-11 working days avg.) - £4.99 (FREE for order over £75)
World Tracked Shipping (7-11 working days avg.) - £13.99
DPD International (courier 4-7 working days avg.) - £19.99
DHL Express (courier 2-5 working days avg.) - £29.99
*All garments and clothing is made to order and will arrive few days later than the rest of the order
In rare cases, your order may be delayed. According to Royal Mail guidelines, International orders are required to wait up to 21 working days after posting date to file a claim of missing or misrouted parcel. For UK customers this period is up to 15 working days. Therefore for all delayed orders we reserve a right to wait for the above stated period of time before filing a claim and labelling order not delivered. This is extremely rare, however, it may happen due to unforeseen circumstances.
Order cut-off time for dispatch is 14:00 BST on weekdays
We hope this gives some clarification to our shipping rates, happy shopping!
- Reyllen -