Unfortunately due t our quick processing times, it may not be poccible to edit or cancel your order in time. In some cases we may be able to help if you contact us.

We currently accept Visa, MasterCard, American Express, Discover, Diners Club, Maestro, Shop Pay, Apple Pay, Google Pay, PayPal, and Klarna.

Yes we offer select tiers of bulk order discounts based on order value. 

Orders from £600 - £900 get 20% off

Orders from £900 - £1500 get 25% off

Orders from £1500 - £2000 get 30% off

Orders from £2000 and up get 35% off

Please contact us if you wish for any of these to be applied to your order

Yes we do. Our 30 days returns/exchange policy covers returns within 30 days of purchase provided the product hasn't been used and is in resealable condition with original packaging. you can read more about our returns policy - HERE

Large majority of our products are being shipped from our fulfilment partner with the use of flexible shipping options and rates. Order cutoff time for same day dispatch is 14:00 BST. Customisable products such as skipping ropes are being sent within our operating address so we can oversee the personal touch and full customisation, build and quality control from order to delivery. 

We offer a selection of flexible shipping options provided at checkout. "UK Standard" services, "EU Standard" and "World Standard" services are untracked and therefore we are unable to give you specific tracking information for your order if you chose one of the options above. If you have received a dispatch email notification from us, your order is on its way. UK 24hr takes 1-2 business days on average, UK 48hr service takes 2-4 business days on average, EU and World Standard and Tracked services usually take 5-14 working days to arrive internationally. We have seen average time to be 7-10 working days. DHL and DPD courier services are fully tracked and arrive within 3-7 working days

Yes, we offer a range of flexible shipping options at checkout (viewHERE). International orders usually take 5-14 working days to arrive and the average time observed is 7-10 working days. 

UK 24hr services take 1-2 working days on average and UK 48hr services take 2-4 working days on average. EU Standard, EU Tracked, World Standard and World Tracked services usually take 5-14 working days to arrive, but we have come to observe average delivery times for international orders is about 7-10 working days. Same day dispatch cutoff time is 14:00 BST work days. Orders that come in on Saturday and Sunday will be dispatched first thing Monday. DHL and DPD for international services are express couriers. DHL Express usually take 3-6 working days to arrive and DPD International, 5-8 working days.

We offer 3 month warranty on all products we offer. This is far more than most of our competitors in the market and we can also extend this by further investigation into the damage of the product and the circumstances. Please read about our warranty -HERE